ARP awards Pickfords Best Removal Company 2014

The Association of Relocation Professionals, or ‘ARP’, has voted Pickfords ‘Removal Company 2014’ in the category for household goods movement.

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Left to right: Tad Zurlinden – CEO of ARP; Lesley-Ann Trunkfield – UK Government Contracts Manager, Pickfords; Steve Boyd – International Operations Director, Pickfords; Simon Robins – ARP Chairman.

The ARP, the professional body for relocation providers in the UK and overseas, hold their annual awards to recognise removal companies for their uniqueness, added value and contribution to the wider removals industry.

Pickfords’ win was announced at the recent ARP Gala Dinner and Award Ceremony, held at the Royal Over-Seas League, St James’s Street, London.  Steve Boyd, International Operations Director, represented Pickfords and accepting the award on the night.


Update: we were also nominated the following year!

Today is the busiest moving day of the year!

Pickfords’ Move Monitor reveals latest moving trends

On Friday 29th August, the nation is downing tools and turning its back on long weekend lie-ins in favour of moving home!

Today will be the busiest moving day of the year, as hundreds of families choose to move house.

Pickfords tracks around 30,000 house moves each year, and using year-on-year analysis of data can pinpoint which date will see most removal trucks rumbling up and down the motorways helping families to transition to new homes.

Pickfords’ spokesperson Lyndsey Daykin isn’t surprised that the last Friday of August is such a popular time to move:

“We have seen a real increase in movement in the housing market this year and all of our research points to a huge surge in house moves at the end of August.   We believe our customers are keen to make the most of the good weather and with the children off school, it’s the perfect time to move”


Pickfords nominated Removal Company 2014 in ARP Awards

Pickfords has been nominated for the 2014 ARP Awards in the Removals Category for household goods movement.

ARP, the Association of Relocation Professionals, is the professional body for relocation providers in the UK and overseas. Its annual Awards recognise removal companies for their uniqueness, added value and contribution to the wider industry.

The winners will be announced at the annual ARP Annual Gala Dinner and Award Ceremony at the Royal Over-Seas League, St James’s Street, London, on Thursday 11th September. Ten Pickfords representatives will be in attendance, with our very own Steve Boyd, International Operations Director, on the judging panel.


Update: we won!

Update #2: we were also nominated the following year!

How to choose a removals company

Moving house is a massive event and it’s crucial to get the right removals company to help you. As the old saying goes, not all removal companies are the same and there’s plenty of choice out there in the market, so here are a couple of pointers to help you decide.

Moving DayTake a recommendation
Word of mouth recommendations are a great way to find a reliable removals company. You can also look at social media sites such as Twitter and Facebook to see how frequently each company engages with its customers and how they handle queries or issues raised via these sites.

Getting in touch
A reputable removals firm will give you as many options as possible to get in touch, hinting at a business that has the resources to handle you professionally. If the only contact information you can find on their website is a mobile number, think twice about making the call.

What insurance do they offer?
Any handling of goods is a risky business so household effects are at risk during a home move. Different removals companies offer different cover, so it is worth taking some time to understand the difference, as not all removals insurance is the same.

Do you have valuable or, fragile items?
We all have something that is particularly special to us, so check to see how your moving company handles fragile and valuable items. Most professional companies will use different packing materials to protect unusual items and may use export packing or crating to protect the goods.

Do their customers back up their claims?
Positive endorsements of a product or service are one of the strongest factors in making a decision to buy, so when doing your research pay attention to what people say about them.

How do they approach security?
There aren’t many occasions when you freely welcome complete strangers into your home so you should feel comfortable that they are well-trained, professional and above all, trustworthy. Check to see whether their staff are CRB-checked – this is a process administered by the Criminal Records Bureau, a government agency, and ensures that businesses are aware of any convictions held by prospective new recruits.

Do they have quality standards?
Many removal companies use quality management systems as a management tool to ensure they deliver consistent service. Check to see if the company has a formal approach to managing quality, or carries a quality accreditation to help them maintain their quality standards

What is their approach to the environment?
Dealing with a company that is sympathetic to the environment should not cost you any more. Check to see that the company recycles packing materials and timber and has a system in place to ensure its business does not impact its local community.

This post was taken from the Moving Advice Centre on To read more useful hints and tips around the moving process, just click here.

Moving home is a great time to look at your home contents insurance

Pickfords has introduced a home contents comparison website which we now introduce to our customers at the point of moving home.

Research showed that a home move is a trigger for many householders to review their finances and insurance arrangements, so we have created a service to help movers save money

Pickfords has negotiated a range of discounts and offers with insurance providers for home and contents insurance, lettings property insurance and vacant property insurance.  You can get a quote from the Pickfords website by logging in, filling out a simple form and our insurance engine will seek out the best insurances to suit your needs. 

If you would prefer to speak to somebody rather than go online, you can speak to a consultant on 0845 504 0660.

Give it a try and let us know what you think!